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English for Tourism

engtourism

This course is specifically designed to help professionals in the international tourism industry to improve their English communication skills as well as their international tourism techniques.

This course will give students a wider understanding of the international tourism sector as well as equip them with useful soft skills when dealing with clients.

Students will take part in our General English – Standard Course at their correct level in the mornings and join our English for Tourism modules in the afternoons.

Course Dates

  • 3rd Feb 2014
  • 24th Nov 2014
  • Extra dates for closed groups by arrangement

Course Fees

€ 1,025 per two weeks

Fees Include:

  • 20 lessons per week English language programme
  • Afternoon modules outlined below
  • Free wifi & internet access in college
  • All course materials
  • End of course certificate
  • Host family accommodation

Optional extras:

  • Airport transfer
  • Local travel ticket

Sample Afternoon Modules Timetable

Week 1

  • Customer relations: Providing information on and effectively describing tourist sites and visits
  • Customer relations: Entertaining visitors, presenting your company, socialising and negotiating
  • Eco & Sustainable Tourism: Presenting projects, explaining aims, results and benefits
  • Hospitality English: Functional English required for working in a variety of hospitality departments (reception, reservations, bars, restaurants, housekeeping, etc)
  • Excursion to one of Dublin’s top visitor attractions followed by case study analysis

Week 2

  • Upselling professionally and effectively – achieving extra sales using a soft sales approach
  • Customer relations: Identifying and practising effective ways of handling customer complaints and problems
  • Guest speaker: Trends in Tourism
  • Customer relations: Preparing, booking and describing an appealing itinerary and different types of holiday
  • Excursion to one of Dublin’s top visitor attractions followed by case study analysis